Privacy Policy

Welcome to the FlwrsCart (“we”, “our”, “us”) website. We take the privacy and security of your personal data seriously. This Privacy Policy explains what data we collect, how we use, store and protect it, and your rights in relation to that information.

By using our website, you agree to the terms of this Policy. If you do not agree with any of its provisions, please do not use our service.

What data we collect

We may collect various types of information to ensure the quality of the site and to improve the user experience. The main categories of data are:

Personal Information

This is data that identifies you personally, including but not limited to:

• First and last name;
• Email address;
• Telephone number (if provided);
• Residential address (in some cases);
• Information you provide when you register, subscribe to a newsletter or submit requests via the feedback form.

Technical information

We automatically collect technical data about your device and site usage:

• IP address;
• Browser type and version;
• Operating system;
• URLs of pages visited;
• Time and date of visit;
• Data on clicks and behavior on the site (e.g., time spent on the page).

Cookies and similar technologies

We use cookies to improve site performance, analyze traffic and personalize content. Cookies are small text files stored on your device by your browser.

How we use the data we collect

We use your information for the following purposes:

• Providing and maintaining the operation of the site;
• Improving user experience and personalizing content;
• Contacting you about service, support and marketing (where you have given your consent);
• Analyzing and monitoring your use of the site to identify problems and optimize it;
• Complying with legal requirements and protecting the rights of the company and users;
• Carrying out marketing campaigns, mailings and surveys if you have consented to this.

Grounds for data processing

In accordance with US laws, in particular the CCPA and the General Data Protection Principles, we process your data on the following grounds:

• Your consent (e.g. when you subscribe to a newsletter);
• Necessary for the performance of a contract (e.g. providing services ordered by you);
• Legitimate company interests such as website security and fraud prevention;
• Compliance with legal obligations.

Data transfer and disclosure

We do not sell your personal data to third parties. However, we may share information with:

• To service providers who assist us in the operation of the website (hosting, analytics, marketing), provided they agree to maintain confidentiality;
• When required by law or governmental authorities;
• In the event of a reorganization, merger or sale of part of the business, subject to data protection obligations.

Data storage

We only keep your personal data for as long as is necessary for the purposes for which it was collected or in accordance with legal requirements. After the end of the retention period, the data will be deleted or anonymized.

User Rights

In accordance with the CCPA and other legislation, you have the following rights:

• Right of access

You can request information about what data we hold about you.

• Right to rectification

If your data is incorrect or out of date, you can request that it be corrected.

• Right to erasure

You may request the deletion of your personal data unless it is against the law or the legitimate interests of the company.

• Right to opt-out of data processing

You can opt out of having your data used for marketing purposes.

• Right to data portability

Where possible, you may receive a copy of your data in a structured format.

To exercise your rights, please contact us via the contact details below.

Data security

We take reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure or destruction. We use encryption, server protection and regular security audits.

However, no method of transmitting data over the internet is completely secure and we cannot guarantee absolute protection.

Cookies and similar technologies

We use cookies to:

• User authentication;
• Analyze website behavior using Google Analytics and other services;
• Personalize content and advertising;
• Improve navigation and user experience.

You can manage cookies through your browser settings or special opt-out tools, however this may affect the functionality of the website.

Children and privacy

Protecting the privacy of children is one of our top priorities. We strictly comply with legal requirements, including the Children’s Online Privacy Protection Act (COPPA) and similar regulations designed to protect the data of minors.

Age Restrictions

Our Service is intended for users over the age of 13 (or older if your state or country has a different minimum age). We do not knowingly collect personal data from children under this age.

Prohibition on Collection of Children’s Data

If we receive information that identifies a child under the age of 13 without the consent of a parent or legal representative, we will promptly delete such data from our systems.

Responsibilities of parents and guardians

Parents and guardians should monitor their children’s online activities and ensure that they do not share personal information without permission.

How to contact us about children’s data

If you believe that we have inadvertently collected a child’s personal information, please contact us immediately with details so that we can remove the information quickly. Contact details are set out in the Contact Us section.

Links to third party websites

Our website may contain links and integrations with other resources and platforms that are operated by third parties.

No control over third-party content

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of other sites and services. Such resources may collect data and use it according to their own policies.

Security Guidelines

Before clicking on links or using third-party services, we recommend that you read their privacy policies and terms of use. Be careful with the provision of personal data on third-party platforms.

Use of integrations and plugins

If our website uses integrations, such as social media buttons, analytics or advertising tools (Google Analytics, Facebook Pixel, etc.), these technologies may collect data about your behavior. We recommend that you read their privacy policies separately.

Changes to our privacy policy

We are constantly working to improve our services and data processing practices, so we may update this Privacy Policy from time to time.

Notification of changes

Any changes will be posted on this page with the effective date. In the event of material changes, we may additionally notify you via email or other communication channels if you have agreed to this.

Your responsibility to check

We recommend that you periodically review the current version of the Policy to keep up to date with any updates.

Agreeing to updates

By continuing to use our website after changes have been posted, you automatically agree to the updated terms and conditions. If you do not agree to the updates, please stop using the service and contact us to resolve issues.

Feedback and Questions

If you have any questions or concerns about changes to the Policy, you can always contact us. We are available to explain the reasons for updates in detail and to help sort out any issues.

We value your trust and strive to be as transparent as possible when it comes to privacy. By using FlwrsCart, you agree to the terms of this Policy.