Home » Return and Refund Policy

Return and Refund Policy

If you are not satisfied with our services and products, you can request a full refund from our company. The refund policy is only valid within 24 hours of your purchase when your order starts.

Refund Process

The refund process is managed through our customer service agent. You can reach our customer service agents at [email protected].


  • If you are using free services, then our refund policy is not applicable to free credits.
  • FollowersCart.ca operates to sustain our customers’ satisfaction. All refunds must be managed in due process of law and diligence.

Post Delivery

  • FollowersCart.ca will not offer a refund if your order is delivered.
  • Our refund policy will not be applicable once you receive your order. If you experience a drop in followers after some days, you can request a refill.

30 Days

  • The refill policy is no longer applicable after 30 days.
  • You cannot submit refund requests after 30 days in any case.
  • We can only send refills to the original Instagram username used for the order.
  • If you update or change your Instagram username, you will not be eligible to request a refund or refill. Your order will not comply with our refund policy.
  • In case of a modified username, we cannot send a free refill. Your order will be eligible for a refill only when you revert to your original Instagram username.

Instagram Policy

  • You are not allowed to upload anything that goes against Instagram’s policies.
  • This service does not allow posting anything with nudity on Instagram.


The main purpose of our service is to promote your photos on Instagram for better promotional outcomes.


You are strictly prohibited from misusing the system.


  • While using our services, you cannot use any other source or website to purchase followers. Friends and giveaways are also not allowed for obtaining followers. You should use only our services to claim refills within the agreed time span.
  • We record the start count from the beginning, matching it with the ordered followers’ amount. Refills are offered based on this information, and you cannot request more than that.

Late Delivery

  • FollowersCart.ca services may deliver later than the planned date as shown on the website’s order page.
  • However, this should be considered normal, and if your orders are not delivered on time, feel free to contact our support team.
  • Our support team will assist you in finding a suitable solution. For late delivery, you will not be eligible for a refund.

Losing Count

  • If you have voluntarily unsubscribed from our services, you can contact our support team for assistance.
  • During this period, refund requests will not be accepted.
  • We offer a 30-day refill policy with subjective conditions. If you drop below the start count, you cannot request a refund.


  • If the quantity you purchased is not enough, you can contact our support team for further assistance.
  • We will not be held accountable for any outcomes after using our services. You assume 100% of the risk on your own.